The interloan service allows you to request publications that are not held in the Robertson Library or University of Otago Library collections (such as books, theses, journal articles and book chapters). In most cases, there is no charge and the requesting process is done online through the Library catalogue, Library Search | Ketu.
The contact details for the Library Interloans team are at the bottom of this page.
All interloan requests are placed through the Library catalogue, Library Search | Ketu and notifications about your requests are sent to your Otago Polytechnic email account unless your specify otherwise.
Steps to placing a request:
1. Search for the item in the Library catalogue even if you know it is not held in the Library.
2. At the bottom of the results screen is an Interloan button – click this to initiate a search for the item in the interloan system.
3. Browse the results for your item and click on the title.
If you can’t find your item in the results, you can open an blank request form. Go to Library Links (top right of screen) and select Request an Interloan (then refer to steps 4, 6 and 7).
4. When prompted to Sign in, choose Otago Polytechnic and enter your Otago Polytechnic username and password.
5. Once you’ve clicked on a result and signed in, a more detailed record will display.
Click the Request an Interloan button to generate a request form.
6. Check the item details on the request form plus your contact details.
The form will be slightly different depending on whether you are requesting a copy of part of a publication (e.g. an article) or the loan of a whole publication (e.g. a book), see options a. and b. below.
You change your email address on the form but it is not a permanent change in the interloan system, it will only apply to this single request).
a. Requesting a copy of an article or chapter?
Remember to read the copyright notification, click on the tick box if you accept and Submit request.
b. Requesting a book?
Before submitting your request, make sure you go to the Delivery details section and choose the Library you want to collect the book from.
Distance students and students on placement outside Dunedin can choose the Home Delivery-Distance Student option.
Keep your postal address up-to-date with Otago Polytechnic, even if your are on temporary placement. You can also use the comments field to enter your temporary postal address.
7. Confirmation of your request, including a reference number, will appear onscreen.
Loan requests (e.g. book, thesis, standard, etc.)
You will be notified by email of your interloan’s arrival. The email will come from University of Otago Library, Interloans. There is usually a 4 week loan time but items can usually be renewed if you need them for longer. Some loans will be supplied as 'Reference only' and must be used in the Library.
Unless you are studying at a distance, your notification email will indicate the Library you can collect the interloan from (the one you selected when making the request) and its due date. Your interloan will be available from the hold shelf and this is located in the Reserve collection. (To view the location of the Robertson Library Reserve collection, go to the Library tour page.
If you selected the Home Delivery-distance student option, you’ll be notified when the item arrives at the Library. From there it is posted to you at the address provided on your Otago Polytechnic student record (so keep it updated) or if different, the address stated on the request form (comments field).
Copy requests (e.g. book chapter, article etc.)
Your notification email will include a link to access your interloan. There will also be a password for you enter when prompted.
Copy requests are supplied as pdfs. Although the pdf is yours to kept, it will only remain available for download for 30 days.
|Type of request||Description||Cost|
|Copy requests||Article, book chapter/extract requests.||Free|
|Loan requests||Book, thesis or other monographs that can be supplied by a NZ or Australian Library.||Free|
|Overseas loans||Book, thesis or other monographs that are not available in NZ or Australia. We will always contact you first before requesting an item from overseas.||$25|
Apply for a renewal a few days in advance of the interloan’s due date.
If the supplying library declines the request, the item has to be returned by the due date.
Log in to the interloan system
Find the item and select the option to Renew.
The Library who supplied the interloan will decide whether to approve or decline a renewal.
Notification is sent to your Otago Polytechnic email.